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07/27/2011
The Better Business Bureau of Coastal Carolina is issuing a nationwide alert to consumers regarding “Dr. Bass, LLC”, an online store that sells custom built speaker cabinets based out of Myrtle Beach, South Carolina. The BBB has received 39 complaints against Dr. Bass since October of 2008, the majority of which allege that products are not being received. Consumers are purchasing products on the Dr. Bass website, paying for them in full, but either never received the product or they are sent a completely different product than what was ordered. Out of the total number of complaints we have processed, 28 of them have gone unanswered by the business. These complaints come to our BBB office from various states, including: SC, NC, CA, CO, NY, TX, WI, VA, FL, HI, OR, MO, MD, and Puerto Rico.
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